Polityka prywatności

The administrator of the data provided by you is FIRMA HANDLOWA MAXLIGHT SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA with its registered office in Krakow, ul. Zakopiańska 58, 30 – 418 Kraków, with KRS number: 0000440238, NIP: 6790025640 and REGON: 350253750.

Comments

Contact with the Administrator is possible via the e-mail address sklep@maxlight.com.pl, by phone at +48 882 087 634 or by mailing address: ul. Zakopiańska 58, 30 – 418 Krakow.

What data do we process

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Purpose

The main purpose for which we process your personal data is to conclude a contract. We want to sell our products and you want to buy them. We are proud that you chose us. Providing personal data is voluntary, however, failure to provide the data that is necessary prevents the conclusion of the contract.

If you have given your consent, your data that you provided to us will be used for marketing purposes. We will send you messages containing information about available promotions, events, contests and bonuses. If you have provided data other than an e-mail address, we will be able to personalize offers and messages especially for you. Thanks to this, you will receive information corresponding to your interests and preferences. Nobody likes spam. In order to be able to constantly improve our website, we process the data you provided to us for statistical purposes. We want to be better and better, so we need to know our users perfectly. If you have any questions, feel free to contact us at sklep@maxlight.com.pl. We will answer all your doubts.

Basis for processing

We process the data that you provide when registering on our website, and which are necessary for the implementation of the shipment, on the basis of a contract (Article 6 (1) (b) of the GDPR). We need to know your name, address and telephone number so that we can send the package and at least your e-mail address so that you can use our services and we can contact you.

Your data is also processed in the event of fulfillment of a legal obligation, such as a return or complaint (Article 6 (1) (c) of the GDPR).

The data that you provide voluntarily for marketing purposes is processed by us based on your consent, which may be withdrawn at any time (Article 6 (1) (a) of the GDPR).

We also use the data you provide voluntarily for statistical purposes. The basis for their processing is our legitimate interest (Article 6 (1) (f) of the GDPR). We need to know what is happening on our website and we also try to constantly improve it.

We also process the data in order to possibly establish and pursue claims or defend against them. The legal basis for processing is our legitimate interest (Article 6 (1) (f) of the GDPR) consisting in the protection of our rights.

Period of processing personal data

We will not store data for a longer period than is necessary to achieve the purposes for which they are processed. We must also take into account the periods for which we must store data in order to fulfill statutory requirements (e.g. in connection with inspections carried out by state authorities) or to handle complaints, inquiries and to protect our rights in the event of a claim. After the expiry of the period when the processing of personal data is no longer necessary for the above purposes, they are irreversibly deleted.

Who do we transfer data to

To ensure the highest quality of services, we use the services of external suppliers. We select our partners extremely carefully. Below we present the category of entities to which we provide data:

  • courier,
  • feedback system,
  • system for efficient handling of returns and complaints,
  • hosting company,
  • customer communication system,
  • payment systems and banks,
  • entities providing accounting, legal, auditing and consulting services,
  • suppliers responsible for the operation of IT systems,
  • competent authorities or third parties who submit a request for such information, relying on the response on the legal basis and in accordance with the provisions of applicable law.

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